Truman's Toes and the Toads

Truman went to the vet for an eighty-one dollar bandage and pedicure. Turns out that Cassidy attempted to cut his toenails. It was a disaster. When I took Truman in for his very first nail clipping I could hear him in the back room, screaming like a banshee. No one nipped his quick then. He eventually got better about it, but this will be a major setback. I could hear him in that same back room yesterday whimpering twenty different ways.
Here's the toads.
I can't open my email.
Alex, how do I fix that?